Updated November 5th 2020 : Boulder County Safer at Home Level 3
We want to share with you some of the adjustments that we’ve had to make to our salon operations. This is out of an abundance of caution for our staff, our guests and our community. We’ve made many internal changes to our salon procedures but we wanted to share the ones that will affect you at your visit.
Currently, we are doing appointment only services. Call 303-666-7036 to make a reservation. You may also book online here on our website (excluding color services).
Guests will be seated separately and protected by plastic partitions at each station to maintain social distancing.
We will not be offering beverages at this time, please bring your own water with you.
At the end of your service, a member of the guest care team will check you out one person at a time. There are floor decals to assist in remaining a social distance between other guests. We will total your service, add gratuity and your home care products (we will gather them for you and bag them up). We will make the checkout process as low touch as possible.
All forms of payment are accepted.
If you would like a no- touch experience when checking out, you can download the “Pocket Salon” app on your mobile device and check out from there.
Please know how very important providing excellent customer service is to us. These new measures we are taking are in place so that we can be safe and get back to the high standards that you’ve come to expect from us. We hope that will be sooner than later!
We sincerely appreciate your support. This situation has certainly brought on some challenges, but we are determined to rise to the occasion with a positive attitude and high level of professionalism. As these circumstances are ever changing, they will require our constant attention and reevaluation. We ask that you please be patient with us as make the necessary adjustments.
Our mission is to provide exceptional salon and spa services with at gentleness of spirit. If you have any questions regarding our policies at this time, management or owners will be happy to speak with you. Your health and ours is the top priority.
Beth, Kristen & John